| Policies, Procedures & Support | |
Support InformationInstructors
Blackboard is growing rapidly here at Cal Poly. To help meet all your support needs as instructors, a list of helpful information is provided below.
Note: If you are inquiring for assistance in regard to a student who is using Blackboard to access your course, please visit the Student Support section. For all student questions relating to Blackboard, please call 756-7000 or e-mail the Service Desk.
Cal Poly Help M-F / 8-5 (Workshops, Online Tutorials, Phone and E-mail Support)
ITS is working hard to assist instructors with courseware development in Blackboard. On-campus information is provided below:
Courseware Development Support:
- Courseware Development Consulting: Luanne Fose and Tonia Malone
- Courseware Development Phone Numbers: 805-756-7360 and 805-756-6336
- Blackboard Support Email: blackboardsupport@calpoly.edu
General Blackboard Support:
Students
- Email : servicedesk@calpoly.edu
- Support Site URL: http://blackboardsupport.calpoly.edu
- Workshops : http://training.calpoly.edu
- Instructional Documents : http://blackboardsupport.calpoly.edu
- Login to Cal Poly's Blackboard (Faculty, Staff, & Students): http://my.calpoly.edu
- Cal Poly's Blackboard (Guests Only): http://blackboard.calpoly.edu
While using Cal Poly's Blackboard you may need support. If the Student Support section does not answer your question, below is a list of resources.
Cal Poly Help M-F / 8-5 (Online, Phone and Email Support)
ITS is working hard to educate and assist students with online courseware in Blackboard. On-campus information is provided below:
- Email : servicedesk@calpoly.edu
- Phone: 805-756-7000
- Support Site URL : http://blackboardsupport.calpoly.edu
- Login to Cal Poly's Blackboard (Faculty, Staff, & Students): http://my.calpoly.edu
- Cal Poly's Blackboard (Guests Only): http://blackboard.calpoly.edu