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Current Status Information

This web page is to inform you of the issues that are being addressed by Cal Poly ITS and Blackboard Inc. to make Blackboard a effective teaching and learning tool.

Blackboard is installed on a Dell 6650, running Linux Redhat Advance Server 2.1 (UNIX). Software Version 6.3.1.268 - Level 3 (Enterprise Edition) - Oracle.

Patch/Upgrade Release Date Install Date Bug Fixes / Upgrade
Blackboard 6.3.2 Upgrade GA not released April 2005
  • Multi-Language
  • Review Status
  • Adaptive Release
  • Advanced Assessment Questions
  • Assessment Question Completion Status
  • Performance Dashboard
  • Syllabus Builder
  • What's New Module
  • SCORM 2004
  • Advance Navigation Bar
  • Gradebook Null Option
Blackboard 6.1.5 Migration/Upgrade March 2003 Dec. 2004
  • Able to type button names (text based)
  • Copy content between courses areas and other courses
  • Import .xls Gradebook file back into Blackboard
  • Assignments can be uploaded, added to the Gradebook, and instructors can add notes to the file.
  • New Gradebook
  • New Communication tools (Lightweight Chat & Virtual Classroom).
  • Less clicks during content development
  • Ability to upload questions into the Assessment tools

Date Issue Status

5/2/05

Blackboard performance Slow, then Down (performance)

  • 8:30am slow, down 8:45 - 9:06am

Server slowed down and was unresponsive. May be a Oracle issue with Bb due to the Sunday maintenance and restarting of both servers.

  • Currently researching Sunday maintenance process and restart sequence.

4/25/05

Blackboard Down
(performance)

  • 10:00am to 10:28am

Server went down. OPS cold booted Blackboard.

  • Reviewing session numbers on Delphi.

4/21/05

Blackboard Down
(performance)

  • 12:45pm to 1:10pm

Server was down and needed a reboot. It didn't go down (crash), which was good, but still unusable.

  • Reviewing logs about Apache quitting.

4/19/05

Blackboard Down

  • 12:10pm

OPS accidentally turned prbbap01 off. It was down for 15min.

  • OPS was scheduled to shut down the Bb test server, but accidentally shut down the production box. Once notified the server was online right away.

4/18/05

Blackboard performance slow, then server down.
(performance)

  • 9:30 to 10:15am - server very slow...10:15 to 11:15am server down

Server was hard booted to bring it back up.

  • It seems to be a Java Memory thing and a Java Garbage Collection log was added that night for troubleshooting.
  • Bb Support will only allow the Blackboard server to be slow or down for 10min, before it is restarted or hard booted.
4/10/05

Blackboard Down.

  • 5pm

Server was hard booted by OPS.

  • No idea why. Rich Uc sent email. David is looking into this.
4/8/05

Blackboard was down for all users.

  • 10:10am

Bb down due to too many directories caused by auto logout turned off.

  • This was resolved and shouldn't happen again once David has the time to create a script to manually move courses to another directory.
4/7/05

Blackboard slowed greatly.

  • 9:55 and 10:35 am

This is not a known issue. Server recovered on its own.

  • Working with Bb to determine root cause. May be due to auto logout turned off and additional directories.